Many people have asked us for webhooks, and it’s been something we’ve been wanting to build for a long time. Webhooks enable you to receive notifications for specific events programmatically.

For instance, you can automate notifications from incoming emails and take action by creating an issue or updating a custom timeline entry. Or you could react to a customer becoming active by assigning them to someone in your team.

Check out our docs for more information on how you can utilize webhooks.