In addition to Slack, email, in-app forms, and headless portal, today we're announcing a new channel to Plain: Discourse. Consolidate your support stack even more and get consistent with how you do cross-channel support.

Check out our docs to learn how to connect your company's Discourse community.

You'll start receiving Discourse posts in Plain immediately, and use features like our Linear integration and discussions to collaborate better on these requests with your team.

Customize the priority, labels and assignee of support requests from Discourse based on their category, author and content, and get a birds-eye view of all your support requests in one consolidated platform.